LogoFixwala
Surat's B2B Appliance Service Partner

Your Tenants
Call You.
You Call Us.

Certified technicians. OEM parts. Guaranteed SLAs. We service every brand from Voltas to Bosch — so housing societies and property managers in Surat never scramble for a repair crew again.

4,200+
Service calls / year
47
Certified technicians
38
Housing societies served
AC UnitWashing M.4 Active Calls
Live Network View
2.4h
Avg first-response time
98.2%
First-visit fix rate
200+
Brands & models serviced
3 yr
Longest active AMC contract
Voltas/Bosch/LG/Samsung/Whirlpool/Godrej/Haier/Daikin/Blue Star/Carrier/IFB/Panasonic/Hitachi/O General/Lloyd/Voltas/Bosch/LG/Samsung/Whirlpool/Godrej/Haier/Daikin/Blue Star/Carrier/IFB/Panasonic/Hitachi/O General/Lloyd/
Liability Concern

"What if the technician damages the appliance further?"

Every Fixwala technician carries a ₹50,000 per-incident service liability bond. Before touching any unit, they photograph its condition with a timestamped field report shared to your management portal. If damage occurs due to our work, we replace the component at zero cost — no dispute process, no waiting period.

₹0

Out-of-pocket liability for partner properties in 3 years of operations

Case Study — Vesu, Surat

Skyline Residency (148 units) switched to Fixwala after a previous vendor cracked a refrigerator compressor casing and refused accountability. In 14 months with us: zero damage incidents, ₹0 escalated claims.

Fixwala technician in uniform photographing appliance condition before service in a Surat apartment
01
Property management team reviewing appliance service dashboard showing Surat housing society data
02
Scale Concern

"Can you actually handle 200+ units across multiple societies?"

Our operations model is built for property portfolios, not individual households. We assign a dedicated account manager to any partner managing 50+ units, run a shared service dashboard showing real-time ticket status, and maintain a 4-technician rapid-response team permanently stationed in Adajan and Vesu. Bulk AMC contracts include monthly SLA reports with resolution-time breakdowns by appliance category.

6h

Maximum SLA for any appliance category under bulk AMC

Case Study — Adajan, Surat

Greenfield Property Management (310 furnished flats across 7 societies) consolidated all appliance servicing under a single Fixwala AMC. Average resolution time dropped from 31 hours to 5.4 hours. Tenant complaint rate fell 64% in Q1.

Brand Concern

"Can we white-label your service under our retail brand?"

Yes — and several Surat electronics retailers already do. We operate as your invisible backend: technicians arrive in your branded uniform, job cards carry your logo, and SMS updates go out from your sender ID. Your customers never see the Fixwala name. You get our OEM parts network, our liability coverage, and our trained workforce — packaged as your own after-warranty service arm.

8

Active white-label partners across Surat retail electronics chains

Case Study — Ring Road, Surat

A 4-outlet electronics chain in Surat's Ring Road corridor launched "HomeGuard+" after-warranty plans powered entirely by Fixwala. They now generate ₹2.1L/month in service revenue from a product line that didn't exist 18 months ago.

Electronics retail store team discussing white-label after-warranty service partnership
03
Bulk AMC Partner Program

Ready to stop fielding appliance calls at midnight?

One contract. One point of contact. Every brand. Every society. Surat-wide coverage from Vesu to Katargam.

Business professional reviewing AMC pricing proposal and contract documents
04
Pricing Concern

"How do you handle bulk AMC pricing across 200+ units?"

Our pricing model is volume-tiered and category-weighted — you pay per appliance slot per year, not per call. A society with 200 refrigerators and 200 washing machines pays a flat annual rate with unlimited corrective calls included. Preventive maintenance visits (2 per appliance per year) are bundled. Spare parts above ₹800 require approval but are supplied at distributor cost, not retail.

31%

Average cost reduction vs. ad-hoc repair for partners with 100+ unit AMCs

Case Study — Althan, Surat

Prism Realty's 220-unit Althan project switched from per-call billing to Fixwala's tiered AMC. Annual maintenance spend dropped from ₹8.4L to ₹5.8L. Response SLA improved from 18h average to 4.9h average.

Bulk AMC Partner Program

Ready to stop fielding appliance calls at midnight?

One contract. One point of contact. Every brand. Every society. Surat-wide coverage from Vesu to Katargam.

Partnership Enquiry

Request a Bulk
AMC Proposal

Tell us your scale. We'll send a tailored proposal within one business day — with per-unit pricing, SLA terms, and a sample service agreement.

Download Partner Rate Card

Per-unit AMC pricing, SLA tier breakdown, parts markup policy, and white-label terms — in a single PDF.

No spam. No calls. One email with the rate card PDF.

Why partners trust Fixwala

₹50,000 per-incident liability bond
Every technician, every visit, every brand
6-hour SLA on all bulk AMC tickets
Contractually binding. Not a marketing claim.
Real-time partner portal access
Live ticket status, technician GPS, SLA tracker
Dedicated account manager
For any portfolio of 50+ units